Grievances and Complaints
Silsbee ISD has adopted a grievance process for the purpose of resolving concerns as expediently and efficiently as possible. Before filing a grievance/complaint, and pursuant to SISD Board Policy, the district strongly encourages each individual to attempt to resolve his or her concerns with the applicable campus or department administrator or employee.
The district believes it is typically in the best interest of everyone involved to informally resolve concerns if at all possible. Please keep in mind to do so as soon as possible to allow early resolution at the lowest possible administrative level.
However, if an informal resolution is unsuccessful or not appropriate in a particular circumstance, the following is the process by which an individual may file a grievance in SISD.
The following is a summary of the Formal Complaint Process.
For a detailed description of the process and the rights and responsibilities of students and parents throughout the complaint process, please look at Silsbee ISD School Board Policy FNG(LEGAL) and FNG(LOCAL). You may access these online by visiting the SISD website, or you may pick up copies of the policies at the campus offices.
It is the policy of the Silsbee Independent School District not to discriminate on the basis of sex, handicap, race, color, religion or national origin in its educational and vocational programs, activities, or employment as required by Title IX, Section 504 and Title VI.
Level 1: Campus Administrator
A complaint form must be picked up from the principal’s office and filed within 15 days of the date the incident occurred, or when the parent learned of it. The form should be returned to the campus principal.
The administrator will then schedule a conference within 10 days of receiving the written complaint. The administrator will then issue a written response to the student or parent within 10 days of the conference.
Level 2: Superintendent or Designee
If the relief requested is not obtained at Level 1, the student or parent may appeal to the superintendent or designee. The written appeal must be on a form provided by the District and submitted within 10 days of the written Level 1 response.
A conference will be scheduled within 10 days after receipt of the Level 2 appeal notice. The administrator will then issue a written response to the student or parent within 10 days of the conference.
Level 3: School Board
If the relief requested is not obtained at Level 2, the student or parent may appeal to the Board.
The written appeal must be on a form provided by the District and submitted within 10 days of the written Level 2 response. The student or parent will be notified of the date and time of the hearing before the board.
Even after initiating a formal complaint, the student or parent is encouraged to seek an informal resolution of the concern. A formal complaint can be withdrawn at any time if concerns are resolved.
Don't hesitate to contact the campus principal or superintendent if you have any questions about the complaint process.
Laura Reeves Primary and Silsbee Elementary – Terry Deaver
Edwards-Johnson Memorial Silsbee Middle School – Sunee Stephens
Silsbee High School – Paul Trevino
Silsbee ISD Central Administration
Superintendent – Richard Bain
Assistant Superintendent – Kirsten S. Smith
415 Highway 327 West, Silsbee, Texas 77656